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FAQs

1. How can I place an order on RapidCart.pk?

To place an order, simply browse our website, select the desired products, and add them to your shopping cart. Proceed to checkout, where you can provide your shipping details and select your preferred payment method to complete the purchase.

 

2. What payment methods are accepted on RapidCart.pk?

We accept various payment methods, including cash on delivery (COD), credit/debit cards, bank transfers, and mobile wallets. Choose the option that suits you best during checkout.

 

3. How can I track my order?

Once your order is confirmed and dispatched, you will receive an email.

 

4. What is the estimated delivery time for orders placed on RapidCart.pk?

Typically, orders are delivered within 24 to 72 hours from the time of purchase. In rare cases, delivery may take up to 5 working days. Please refer to our shipping policy for more information.

 

5. Is there a minimum order requirement for free shipping?

We offer free shipping on most orders. However, certain products or promotions may have specific terms regarding free shipping eligibility. Please check the Product Detail Page or promotional offers for more details.

 

6. What should I do if I receive a damaged or defective product?

Your satisfaction is our priority. If you receive a damaged or defective product, please contact our customer support team immediately. We will arrange for a replacement or refund as per our return policy.

 

7. Can I cancel or modify my order after it has been placed?

We understand that circumstances may change. If you need to cancel or modify your order, please reach out to our customer support team as soon as possible. We will do our best to accommodate your request, depending on the status of the order.

 

8. How do I contact RapidCart.pk for further assistance?

For any queries, concerns, or assistance, you can reach out to our customer support team via email at support@rapidcart.pk or through our website’s contact form. We’re here to help!

 

9. Are there any additional charges or hidden fees associated with orders on RapidCart.pk?

We strive to maintain transparency in our pricing. Unless otherwise specified, the price displayed at checkout is inclusive of all applicable taxes and fees. There are no hidden charges.

 

10. Does RapidCart.pk offer refunds?

Yes, we offer refunds in accordance with our refund policy. If you are eligible for a refund, it will be processed and executed within 7 to 10 working days. Please refer to our refund policy for more details.

 

11. What is the 3-day Checking and Replacement Warranty?

Our 3-day Replacement and Checking Warranty is a service we created in order to give you peace of mind. You have 3 days to check your product for any unlikely issues. We’ll verify your claim and replace the product for you. In case you find any of the following issues, give us a call or email us:

·         You accidentally received the wrong product

·         You have incomplete/missing orders.

·         You found manufacturer defects